NICE inContact

We are bringing together NICE and inContact solutions to more effectively meet today’s omnichannel contact center need with our CXone unified cloud customer experience platform. As NICE inContact we are continuing our mission to help customers achieve their business goals, with market-leading cloud technology, outstanding expertise and service delivery, and an extensive, diverse partner ecosystem.

NICE inContact is the cloud contact center software leader with the world’s #1 cloud customer experience platform. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is an extensive partner ecosystem, providing applications from partner companies on the CXexchange marketplace that are designed to integrate with CXone. NICE inContact is recognized as a market leader by the leading industry analyst firms. www.niceincontact.com

CXone Overview: https://view.highspot.com/viewer/5f354c4366bbaa70811ec211 

CXone Omnichannel Routing: https://view.highspot.com/viewer/5f354c648117171d3164a768 

CXone Automation and Artificial Intelligence: https://view.highspot.com/viewer/5f354db9659e930af2041eb6